Return & Refund Policy

Welcome to ROZGAR ADDA. Please read our Return & Refund Policy carefully before using our services. By using our platform, you agree to the terms and conditions outlined below.

1. Return & Refund Policy for Job Post

1.1 No Guarantee Clause

ROZGAR ADDA does NOT guarantee:

Job placement
Candidate hiring success

1.2 Refund Rules

Refunds are NOT applicable in the following cases:

Subscription plans
Job postings already published
Resume database access purchases

1.3 Eligible Refund Cases

Refunds may be processed under the following conditions:

Duplicate payment
Payment failure but amount deducted
Service not activated

1.4 Refund Timeline

Refunds are processed within 7–10 working days
Refund will be credited to the original payment method

1.5 Cancellation Policy

Users can cancel services anytime
No refund for remaining subscription period

1.6 Fraud Policy

Accounts involved in misuse or fraud:

No refund will be provided
Immediate suspension or termination

2. Return & Refund Policy for Buying & Selling Products

2.1 General Packages

If you accidentally buy the wrong package, delete your ad, or fail to use all your advertisement quota, you will not receive a refund.

2.2 Minimum Guarantee Packages

If you purchase a package that guarantees a minimum number of buyer responses and you do not meet that threshold within the validity period, ROZGAR ADDA may offer a refund at its discretion.

2.3 How to Request a Refund

For eligible Minimum Guarantee packages, you must raise a refund request within 15 days of subscription expiry.

Email: support@rozgaradda.com

3. Peer-to-Peer Transactions

Because ROZGAR ADDA is primarily a classifieds platform connecting buyers and sellers directly, ROZGAR ADDA does not process, guarantee, or offer refunds for transactions made between users.

3.1 Buyer Caveat Emptor

All second-hand sales on ROZGAR ADDA fall under an "as-is" policy. Once you inspect an item, accept delivery, and exchange payment, returns are generally not accepted unless agreed upon beforehand.

3.2 Dispute Resolution

Buyers and sellers are advised to resolve disputes directly. Sellers are generally not legally obligated to issue refunds after inspection and delivery of the product.

4. Customer/User/Seller Payment Policy

This Customer/User/Seller Payment Policy sets out the Sobek Auto India Private Limited ("ROZGAR ADDA") policy regarding deductions, holdbacks, adjustments, and forfeitures.

ROZGAR ADDA may levy deductions or holdbacks to ensure transaction fulfillment and compliance.

Customer presence for hypothecation removal
Customer presence for RC transfer
Existing challans
RC errors or missing details
Vehicle lock/challan in Kolkata
Pollution blacklisting
Scrap intimation issues
KYC mismatch
Misrepresentation of vehicle information
Flooded vehicle history
Accident history
Insurance claims
Police complaint/FIR
Litigation history
Third-party payment requests
Mechanical defects discovered later
Any other reason necessary to mitigate losses

5. Holdback & Release Policy

Reason	Policy	Timeline
Duplicate RC Applied	Amount held back until corrected RC is submitted.	60 Days
Bank Loan NOC	Holdback until NOC and Form 35 are submitted.	45 Days
Party Peshi	Holdback until customer presence requirements are fulfilled.	3 Reminders
Pending Challan	Holdback until challans are cleared.	7 Days
Expired CNG Certificate	Service history verification required.	3 Days
Third Party Payment	25% amount held back if payment is requested to a third-party account.	As Applicable

Blood Relatives Accepted

Son
Daughter
Brother
Sister
Father
Mother
Husband
Wife

Relationship proof must be established using Aadhaar Card or PAN Card.

6. Technical Support

If you experience any technical issue related to ROZGAR ADDA subscription payments, please contact us: